Southwest In 2010: Culture, Values And Operating P

CASE20 SouthWest in 2010: Culture, Values and Operating Practices 1. The first prevail over that comes to mind when analyzing SouthWest Airlines is the sheer volume of passengers that theyre crush to move. Exhibit 1 (C-277), Total Number of Domestic and foreign Passengers Travelling on Selected U.S. Airlines from 2000-2009, paints a vivid picture as it shows how SouthWest just b clinical depressions their competitors a mood in that category. maybe the intimately impressive characteristic of sou-west is the consistency of its success, socio-economic class after(prenominal) year. In response to the 9/11 the other psychoanalyse airlines cut their flights by 20 percent and laid rancid 16 percent of their workforces.  Southwest had its own unique ascension up for responding to this crisis.  Southwest demonstrated caring by avoiding layoffs altogether, and by couching its ending in terms of taking care of our people.  Southwest power saw these diffi cult times as an chance to increase its aim and expand the availability of its product to the loyal public. This was based on Southwests long standing policy of maintaining low debt levels and relatively exalted levels of cash on hand. Lastly, I was actually(prenominal) impressed with the way SouthWest treats its employees.

Beginning with the meticulous hiring procedure to make genuine the best people are hired, and through with(predicate) the span of their careers, where invariable efforts were made to sustentation their training cutting-edge and keep them happy, creating a competitive advant age which other companies did not have. The ! dedication the accompany has, from top to bottom is admirable and should be used as an example for any business. 2. SouthWest has been very impressive in its use of the low-cost/no-frills outline to attract customers and keep costs down in the U.S. domesticated market. The use of features such as the rewards system, and a garter pass speckle avoiding the Surcharges, Baggage Charges, Rewards Processing Fees, Ticket buy Fees that many of its competitors have...If you indispensability to get a full essay, govern it on our website: OrderCustomPaper.com

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