Issues at AirAsia

Issues at AirAsiaSimultaneityOnce the plane of AirAsia takes off, the transportation gain permitd to the customers is consumed simultaneously. Since there is no food provided during the work, AirAsia has made use of this opportunity to trade food and beverages. Through the selling process, it creates interaction with customers and it allows them to percept the quality of the helper.No free baggage allowance on that point is no free baggage allowance on AirAsia X. Unlike other snaplines who decide to increase furrowf atomic number 18s that are imposed on all passengers, AirAsia X believes that by charging for checked-in baggage, it is much commonsensible and it will helps to keep air fares low. AirAsia X will incur more fuel woos with every kilogram of weight added to the aircraft. Thus, guests who take on less weight will be able to have more.(http//www.airasia.com/ put/en/faqSearch.jsp )Fully ticketless travelAirAsia is a ticketless airline, therefore, instead of tickets they will provide you with an itinerary which contains your booking number as well as your retribution and travel details via email. This is likewise a means of cutting cost by non printing any tickets.Unassigned sitThe seating room on AirAsia are based on free seating style. There will not be any seats assigned to you unless you fabricate an extra fee for it. Therefore, we would see long queue at the wait area of AirAsia as many of the passengers would want to grab the best seats for the flight. By implementing free seating plan, it helps to encourage passengers to be punctual so that the plane could take of early.Safety tripAirAsia pilots practice standard applications, skillful and behavioural tests, ground school training, safety and emergency procedural training, skilful flight simulator. Travel with AirAsia pilots who have both mind and heart. (http//www.airasia.com/ web site/en/faqSearch.jsp THIS PART IS COPY PASTE, HAVEN EDIT)self-importance Check-in ServiceSelf Che ck-in is a service that allows guests to check-in from our airport kiosks, via mobile or online on our website without needing to be at the check-in counter at the airport. With this facility, it helps the customers to save their time and also need not have to queue up early for the boarding pass. This facility if convenient and it also helps to increase claim for the AirAsia seats for people who prefer fast and efficient check-in service without long queue.(THIS PART IS COPY PASTE, HAVEN EDIT)Explicit Services winning and sexy air-stewardessesThe stewardesses of AirAsia are famous for their attractiveness. With red shirt and skirt on them, it really enhances their beauty and this makes the trip really pleasant for the customers. They are palsy-walsy and would evermore realize their customer with a smile. AirAsia even advertise the faces of their air stewardess on their plane. Their main duty on flight is to fare the safety precautions procedures to the passengers and also walk well-nigh the cabin to assist the passengers and also to see if they need to purchase any food. However, there were a nonage who complaint that the air stewardesses are unfriendly and do not greet the customers when they see them. Thus, AirAsia still need to work on their consistency of their air stewardesses.http//www.youtube.com/watch?v=xivjlxNim18http//www.youtube.com/watch?v=1p31o7hkW_Ahttp//www.youtube.com/watch?v=Ah-p-qL8Xj0http//www.airasia.com/site/sg/en/pressRelease.jsp?id=14f35316-c0a8c85d-eb784700-58cd40f1type=readQuality of the customer serviceThere were many of feedbacks complaining that the automated system of the helpline was giving them a run around without providing a solution. Many of the customers complained that it is just impossible to get through the helpline and blab out to a staff to assist them. And even if they got through the staffs were unhelpful and were crude(a) to them. For those who lose their baggage during their flight, AirAsia has not been very efficient in assisting the customers. Their say was slow and the claim is even slower.ConsistencyAccording to research, AirAsia have always trying their best to maintain their on time departure magnetic disc by offering unassigned seats and providing self check-in service to customer to encourage them to be punctual. Despite the effort to maintain punctual departure record, there are still a number of complaints regarding the look into and cacellation of flight. In event when flight has been cancelled, passengers were informed last minute and they complained that the staffs was not very helpful and willing in assisting them in the booking of brand-new tickets. Thus, there is still room for improvement regarding AirAsias customer service and their on time departure record.AvailabilityWebsite is available with information that the customers wish to shape out. (E.g. Prices, promotions and flight info). It also allows customers to book and purchase tickets online conveniently. Cal l center and gross sales office is also available in every country where AirAsia is fit(p) in.